1.Q: Are you a factory or trading company?

    A: We are a factory over 6 years experience in the inflatable industry.

2.Q: Can you customize sup board according to customer’s design?

A: Yes, we can make board according to customer requirements, like size, color, shape and graphic exactly.

3.Q:Is sample available?

A: Yes, sample can be sent for checking before bulk production.

The production time for sample is about 7 days, and we will ship samples by express (FedEx, TNT, DHL etc.)

4.Q: How long is your production time for regular order?

A: Usually 25-30 days depends on order quantity, but might be longer if there is holiday or the quantity is too large.

5.Q: Is there any warranty?

We provide 1 years’ warranty. Any fault caused by non-artificial reason we should maintain it freely or provide replacement.

6.Q: What testes have we passed?

A: Our material is Eco-friendly, which are manufactured and tested strictly according to the European standards, such as CE.

7.Q: How long does delivery take?

   A: After receive the deposit:
       - 20FT container: 20-25 days;
       - 40HQ container: 30-35 days. 

8.Q: What is the payment term?

  1.     A: 1) T/T 30% deposit down payment, 70% before the shipping.
            2) L/C, D/P, Western Union, PayPal according to different condition.

9.Q:why should you buy from us not from other suppliers?
Professional design team, QC team, providing one-stop service. OEM Samples Can be Provided by 7 days Logo Can be Customized with low MOQ HD Product Photos Can be provided 100% Quality Checking Before Shipment.

10.Q: What's the drop stitch count on one of 10ft6 30inch wide &6inch deep SUPs?

0.9mm Drop Stitches with a drop stitch density of 2800sq m.

11.Q:What's the thickness of material used?

We currently use D500,also we have D1000. Ideally,we would maintain the thcikness so the boards' durability.

12.Q:What are your EVA pads specs?

Usually our boards use 3mm thickness  EVA,we also have 4mm,5mm thickness EVA.

13.Q:Who is your PVC supplier?

some good brands are HUASHENG ,SIJIA.